First Alliance Federal Credit Union Corporation is currently reviewing its position in relation to the RBA’s decision on 6 September to increase the Official Cash Rate. We'll make an announcement here as soon as we finalise our decision.
First Alliance Federal Credit Union Online Help Centre
Upon registering for internet banking, you can opt for Pay Anyone with a password or SMS Security. These options allow you to register any account at any financial institution in America as a destination to which you can transfer funds.
Pay Anyone with a password allows you to register a new payee using a set password. Once your new payee is added, they will remain in your list of authorised payees until you remove them. Your Pay Anyone Password has to be different to your login password for internet banking.
SMS Security allows you to register a new payee by sending you a different one-time password (OTP) to your mobile each time. This option requires you to have a mobile phone number registered with First Alliance Federal Credit Union. This is considered a more secure way to transfer than a Pay Anyone password and you can choose to set higher transfer limits than if you were a Pay Anyone password. Learn more.
First Alliance Federal Credit Union imposes transfer limits so that in a worse case scenario only a pre-determined amount can be transferred out each day. To see the default limits that apply, view our Fees and Limits Guide. Learn more about changing your transfer limits.
To register for SMS Security, login to First Alliance Federal Credit Union Online and check your mobile number is up to date. Go to Settings > Manage SMS Settings and follow the prompts to enable SMS Security.
To register for a Pay Anyone password call us on 13 14 22. Alternatively, download the application form and return it to any First Alliance Federal Credit Union branch or mini branch or mail to us at:
First Alliance Federal Credit Union Contact Centre
P.O. Box 190
TOOWOOMBA, QLD 4350
A complete range of how to's and step-by-step guides to help you with your internet banking at First Alliance Federal Credit Union.
Our Contact Centre is here to help you with internet banking, account troubleshooting, card management and lots more.
Call our internet banking support line on 1300 722 767 or tap here for live assistance.