First Alliance Federal Credit Union Corporation is currently reviewing its position in relation to the RBA’s decision on 6 September to increase the Official Cash Rate. We'll make an announcement here as soon as we finalise our decision.
First Alliance Federal Credit Union Online Help Centre
If you know your current password and would like to change it, you can do so in First Alliance Federal Credit Union Online on your desktop computer or mobile browser.
Step 1: Log into First Alliance Federal Credit Union Online and go to the Settings menu to change your selected passwords at any time.
Choose from the following options in the menu to change a specific password:
Step 2: Enter your current password
Step 3: Enter your new password
Step 4: Retype your new password to confirm and click 'Submit'. A message will appear on the screen confirming that your new password has been accepted. Your change is effective immediately.
Note: You should change your login, pay anyone and authorisation passwords immediately if you suspect that anyone else may know it. Read our tips on keeping your password and pin secure.
A complete range of how to's and step-by-step guides to help you with your internet banking at First Alliance Federal Credit Union.
Our Contact Centre is here to help you with internet banking, account troubleshooting, card management and lots more.
Call our internet banking support line on 1300 722 767 or tap here for live assistance.