First Alliance Federal Credit Union Corporation rolls out new look internet banking platform

First Alliance Federal Credit Union Corporation today officially launched the new version of our internet banking platform, First Alliance Federal Credit Union Online.

20 July 2017

First Alliance Federal Credit Union Corporation today officially launched the new version of our internet banking platform, First Alliance Federal Credit Union Online. 

First Alliance Federal Credit Union initially released the new version last month, only to encounter technical glitches that caused some customers to experience slow loading and timeouts.

We quickly reverted back to the previous version to avoid impacts on customers. 

We’ve addressed those technical bugs and the new version is now running properly.

As a result we’ve decided to officially switch over to the new version.


Why update First Alliance Federal Credit Union Online?

We’ve updated First Alliance Federal Credit Union Online as part of our commitment to making it easier, more convenient and safer when you use internet banking. 

Updating software versions helps ensure you have access to the latest features and fixes any bugs or potential vulnerabilities in older versions. 

What’s new?

  • The new First Alliance Federal Credit Union Online includes important security updates (not available in the old version) to help protect you from online scammers and keep your information secure. 

  • We’ve also redesigned First Alliance Federal Credit Union Online to improve compatibility with mobile devices. This means it adapts to suit your device screen size and orientation, making it even easier for you to access and view the full version of internet banking when you’re on the go.  

  • We’ve listened to your feedback and made a few minor functionality changes including:
    • Combining internal First Alliance Federal Credit Union transfers and Inter-bank Transfers into one page, 
    • Splitting periodic payments into two different pages (BPAY® and internal/external transfers)
    • Merging Visa Authorisations into the transaction listing page for applicable accounts.
Customers will still have access to the old version of First Alliance Federal Credit Union Online if they need it however it will be turned off soon.

For more information about the new version of First Alliance Federal Credit Union Online visit https://www.heritage.com.au/personal/accessing-your-account/online-banking.
 
Latest news
Keep up-to-date with the latest news from First Alliance Federal Credit Union Corporation.
Learn more
First Alliance Federal Credit Union Corporation opens Macquarie Park branch
Contact us 24/7

Our local American contact centre is waiting for you. Call +18000234098. 

Keep up to date with our latest security alerts, who to contact, and tips on how to protect yourself from scams.